logo
Carmine Castiglia
InfosystemsPro LLC
Random Thoughts on Information Systems & Technology for Plant, Office, and Home
Skip Navigation Links

Navigationally challenged browsers that do not display dynamic sub-menus may use the Sitemap.
People Say The Nicest Things
When I changed web hosts in late 2007, I was forced to (temporarily, I hope) drop my user "forum" functionality because the new host does not support php scripting and ASP.NET on the same account.  I will install a new forum manager at the earliest opportunity; until then, I have posted below the messages recovered from the previous application.

Want to add your comments?  Send them to me and I will make it so!
 
From: Alain B (France)July 2, 2008 19:32:18 UTC
Screws T3 
Thanks a lot for your efficiency and the quality of service. My Palm Tungsten T3 thanks you too for its brand new small screws.
From: Steven A (Canada)June 22, 2008 3:31:35 UTC
Comments 
Awesome! I somehow had lost 5 of my 7 screws for my Treo 650. I ordered the replacement screws on a Sunday and got them on the Wednesday. The fit was better the original, with the heads being "Phillips". I would highly recommend these replacement items.
From: Luc (Netherlands)June 17, 2008 20:21:59 UTC
screws Tungsten T3 
Thanks for your quick reply, screws arrived in just a few days !
Great service.
From: Jacques C (France)June 3, 2008 19:13:46 UTC
Quality of Service 
I always appreciate the service attitude of American Suppliers
In this case my order was delivered in less than 5 days from US to France...and my Palm is fixed!
Many Thanks
Jacques
From: BethMMay 30, 2008 2:41:29 UTC
WOW, fast service 
I accidentally discovered on a Friday I was missing three of the four screws in my Palm T3. I contacted Palm online chat on Sunday afternoon. The service rep sent me a link about replacement parts. I ordered them while still in the online chat mode. I received an order shipped notice on the next day and the screws were in my mailbox on Thursday. WOW, I am impressed. And no shipping charges either. I shared my experience with coworkers and have already sent the parts link to someone else who needs replacement screws. Thanks for the great service!!!
From: seanMay 4, 2008 23:56:54 UTC
fast! 
Great experience! I appreciate your not tacking on smarmy S&H charges for a single screw, the price is reasonable and it was shipped immediately and arrived within a couple days. Thank you!
-- Sean
From: Hans (Germany)May 3, 2008 20:26:54 UTC
AAA+ Service and super fast delivery 
Ordered a set of screws for my beloved Tungsten T3 four days ago. Today the letter arrived!!! Great service with super fast delivery!
When I'll need a new LiIon pack for my T3 I'll buy from here. Because I'm sure that I'll get quality replacement parts. And I'm proud bringing business to a company which delivers great service to its customers.
Best Regards
--Hans from Munich/Germany
From: Jose (Canada)April 8, 2008 12:59:44 UTC
M. Castiglia you are a life saver!!! 
I was down to two screws, no replacement in sight, and antenna falling off capriciously.
The screws on what a woman friend once called my Third Brain (Treo 650) are now back on, and nice and tight...
THANK YOU!
From: Antonio (Spain)April 5, 2008 21:01:09 UTC
Thanks 
Thanks for your outstanding service. I ordered replacement screws and a new battery for my Palm T3. The price is very affordable and the shipment time by ordinary mail excellent.
Antonio. Canary Islands. Spain
From: GerryWApril 4, 2008 23:39:07 UTC
Replacement screws for Tungten T3 
Thanks for the replacement screws for my Palm. They are perfect and were received in a very timely fashion.
From: ScottApril 4, 2008 04:35:23 UTC
GREAT SERVICE 
Just wanted to say thanks for the wonderful service. I ordered replacement screws for my treo 650. Not only were they extremely affordable, but the shipping time was great too. It took only 2 days to receive and now my phone is working wonderful. I will DEFINATELY recommend your site to Anyone that needs Treo parts. Keep up the great work, and thanks again.
From: DoreenMarch 21, 2008 00:22:55 UTC
Fabulous service! 
I ordered some screws and a battery for my Treo 650 from you two days ago and received them today.
My phone has been having a charging issue for some time and I realized 2 screws were missing. Not having my cell phone charged was inconvenient to say the least.
The Palm staff informed me they wanted $200 just to look at the phone. What?
Thank you for carrying those tiny screws I couldn't find anywhere else and shipping them out so quickly.
From: Janos (Hungary)March 19, 2008 17:32:52 UTC
Treo 650 antenna screw 
It does not get any better: half an hour after ordering, the screw I could not get anywhere in Hungary or nearby was shipped to me. Highly recommended!
Thanks: Janos
From: aclarkeFebruary 26, 2008 10:23:17 UTC
treo 650 screw 
fabulous service--ordered the screws on Friday, they arrived on Tuesday of the next week (and Monday was a holiday). Simple solution to my long-standing Treo problems--thank you so much.
From: jfraleyJanuary 28, 2008 19:27:22 UTC
Replacement Screws for Tungsten T3 
Unbelieveable shipping time. Ordered Jan 25th (Friday), shipped the next day, at my workplace on Monday before noon. Then to top it off, screws fit perfectly, flush, and identical color to originals.
Thank you for being a practical solution to this problem!
From: Trevor (France)January 19, 2008 11:32:04 UTC
Brill service... 
Hi Carmine - just a quick note to say how pleased I am with your service. Looking for screws for my T3, I tracked you down in minutes via a Google search and the eXpansys France forum and now you're bookmarked! The screws winged their way to me in just three days via ordinary 1st class mail and are now holding together my T3. Such excellent service should be applauded. Many many thanks. Trevor
From: aneaceJanuary 13, 2008 14:16:17 UTC
Palm Tungsten E2 screws 
I requested Carmine's help on Wednesday to replace a missing screw in my Palm Tungsten E2. He mailed several candidate screws via regular mail on Thursday and they arrived on Saturday. What service!
I will highly recommend Carmine to all my technology challenged friends. The world is a better place with the likes of Carmine out there.
From: dzentJanuary 13, 2008 02:47:29 UTC
service 
Thank you, thank you, thank you!! My tungsten 3 was falling apart and I was delighted to find you and have you send me 6 tiny screws!! They arrived today and they are in and functioning great! I greatly appreciate your skill and service!!
From: mwilsonJanuary 2, 2008 05:26:48 UTC
Treo 650 Screws 
Great service!!! Ordered package of Treo 650 screws on 12/28/07. They were shipped on 12/29/07 and in my mail box on 12/31/07. Fit perfectly in my Treo 650. Thanks again Carmine for a great experience! Hope you have a prosperous 2008!
From: kirubNovember 28, 2007 23:54:11 UTC
treo 650 screws delivered to Canada in 3 days 
How great is that? My cellular provider couldn\'t provide that kind of service. Thanks!
From: dwpowell60September 26, 2007 02:37:13 UTC
T3 case screw replacement 
I was very pleased with the fast service, and the helpful information, which goes the \"extra\" mile in service!
The home page showing Carmine in the School TV production room, brought back memories of the same for me in the mid 1970\'s.... I had forgotten the video machines acronym was VTR (Video Tape Recorder) Reel to reel tape players that preceeded the VCR (Video Cassette Recorder)
Thanks for everything!
Dave
From: MDTSeptember 25, 2007 19:17:39 UTC
Treo 650 rescue 
Carmine,
I can\'t tell you enough how much I appreciate your service. I had lost 2 styli before I realized that the problem was missing screws not holding the case tight. I ordered the screw set on Sunday and arrived today (Thursday) and replaced the 4 screws I had left + two that were missing. The case is as tight as it was when it was new. Now, that should solve my problem....well at least if I don\'t leave a stylus lying around somewhere! :D Thanks again, and I\'ll be sure to tell all my colleagues at work too!
From: Peter5September 8, 2007 20:01:18 UTC
T3 screws and new battery 
Carmine Castiglia is top!!
Long search for replacement screws and battery, but Carmine did the job.
order date 5 sep 2007
ship date 6 sep
delivery by First Class (air) Mail 10 sep Rotterdam!!
Shipping cost euro 1,80 ;)
Unbelievable fast delivery, neat screws, battery now loading after hotsync.
Perfect service, my T3 is back in business.
Will recommend this service at dutch Palmclub.
PS see http www.pspilot.de-ppptun3-ppptun3.html for guideline how to open T3 and replace battery.
From: MikeBarlowJuly 29, 2007 08:41:03 UTC
Wow! what a service 
Hi Carmine
Just wanted to say thanks for the screws for my Tungsten T3 - all four had gone missing
Delivered in less than a week to the UK - and so well packed! The world needs more like you - customer service departments of all companies take note - this is how to do it!
Mike
From: brianlee101July 28, 2007 13:12:03 UTC
Screws that saved me 500 bucks!! 
Carmine you rock. I had all but two screws missing from my palm 750 and was thinking i would have to bite the bullet and just buy a new phone. But thanks to you, and your screws, i only had to spend $6.95. THANKS FOR EVERYTHING. (Also thanks for making the screws with the phillips head instead of that funky head that palm uses)
From: JudeJuly 17, 2007 16:08:28 UTC
InfosystemsPro delivered 
My PDA case was coming apart due to missing screws. I couldn\'t find replacement screws on the Palm website or any other manufacturer site. To the rescue came Carmine Castiglia\'s InfosystemsPro LLC. He sells the screws, but the best part was his prompt, efficient, and above-and-beyond customer service.
From: ArthurSharpJuly 17, 2007 09:50:20 UTC
Tungsten T3 Screws - excellent service 
I would like to thank Carmine Castiglia for the excellent service he offers. The replacement screws were delivered to me in the UK within 3 days of placing my order. The screws fit perfectly.
(A very happy customer)
From: theferretJuly 5, 2007 17:48:50 UTC
Clie new screws 
Many thanks for the beautiful black screws. My Clie is now back together. The post was super fast to the UK.
many thanks, really excellent service.
Adrian/theferret
From: paulajMay 30, 2007 19:34:55 UTC
Sony Clie problem solved. Outstand. Cust Serv 
As you may recall, I was a frustrated Sony Clie SJ20/22 user, looking for a solution to losing screws on our PDAs.
I promptly received a perfectly intact sample package from you today. The screws, seem to hold well. Please feel free to share this with other Clie users.
Thanks, Paula Johnson
From: Rick_DallasMay 28, 2007 01:16:15 UTC
Great service and a suggestion... 
First, I want to say that when the screws fell out of my treo 650, I wanted to get them replaced fast. I emailed Carmine on the Saturday over Memorial day weekend and he responded back in less than 1 hour! He ACTUALLY read my email and answered my questions clearly. We all could only hope tech support could be this good. (Actually, I'm old enough to remember when tech support at companies WAS good but that's another story.........)
My screws arrived on Tuesday after Memorial day. Very quick shipping and and a great price. Nice to see someone not goughing people.
Only suggestion I have is maybe to have the option to purchase a dual ended screwdriver. One for removing the torx screws and the right size phillips for putting them in. I happened to have a jewlers set of tools so it was not hard at all. But for those folks that don't have access to those tools, looks like another opportunity to me.
Thanks Carmine!:)
From: hanklawsMay 17, 2007 18:44:43 UTC
Excellent Customer Service 
Carmine! Thanks for the Treo screws.
Palm says that all support for my Verizon Treo should come from Verizon.
Verizon stores do not carry screws. Verizon support by phone and email also failed.
You were the only source I could find for the screws I needed. Thanks again!
From: HobbsMay 15, 2007 20:53:03 UTC
Replacement de vis pour T3 
Merci à Carmine, pour son attention à nos petits soucis de vis. Aussitot commendé, aussitot livré et en moins d'une semaine mon T3 a repris de la vie.
Carmine, Thanks for your kind attention and prompt delivery even for people overseas.
Best Regards
Hobbs&Calvin ;)
(France)
From: eric112233April 16, 2007 09:36:24 UTC
 
Thanks for selling T3 screws.
They fit perfectly and thanks for being so quick.
Merci
Eric (Senlis-France)
in French (for google search....) :
merci de vendre des vis de remplacement pour PALM tungsten T3. Elles s\'adaptent parfaitement, merci d\'avoir été aussi rapide.
Eric (Senlis-France)
From: jaimecobbApril 11, 2007 18:39:15 UTC
Happy with My T3 
Yay, thanks for doing the legwork so that my T3 could be screwed!!
From: smgnevhcApril 1, 2007 19:33:40 UTC
All screwed up 
When I started having problems with my Treo, I realized half of the screws were missing including the antenna screw. After reading other blogs, I discovered this was very common. Fortunately, I was pointed to Carmine's website to acquire a new site of case screws. They arrived as expected in a couple of days and fit perfectly. They were reasonably priced and included shipping costs. I will send all my friends to this site when its their turn to have a screw loose. I can't wait until Carmine starts supplying the antenna screw as well. I expect I will loose screws again in the future.
From: dwn2_rthMarch 20, 2007 21:10:41 UTC
I got some screws loose !!! 
Thank you Carmine !! Screws arrived right on schedule and worked like a charm. No problems, i love it !!!
I'm a new palm Treo 650 owner so any advice, tips or tricks are always appreciated. I'm not into big business or anything but i still like to know all there is to know when i get something new.
Thanx again
Anthony
From: ltfdfitzMarch 14, 2007 07:01:06 UTC
1st Post & Thanks also 
Received my order of replacement screws for my T3 and am very satisfied with the response time, shipping and the items.
Thank you!
From: ofiaichMarch 5, 2007 10:57:25 UTC
First post + Thanks for the excellent service - T3 screws! 
Hi!
Thanks for the excellent service ! I needed T3 screws and the post, service etc was excellent !
My T3 is revived and buzzing! But not literally!
I do have one problem ! Need one of the long screws that goes in the back at the top of the T3! One was stripped complelely and is now unusable..
Do you stock these too?
Ofiaich
From: KwameMarch 1, 2007 18:07:31 UTC
A tip on Treo Screws 
I GOT SCREWED (5 to be exact! Well done, Carmine!)
Quick service, Great product, Best Prices on Treo screws.
I couldn't ask for more... didn't have to find and buy an exotic, tiny torx screwdriver! (read on)
If you are like me, you had a few remaining loose screws in your Treo case. Might as well take them all out. If you don't have that exotic torx driver, put some common double-sided Scotch tape over the head of your tiny phillips driver. The stickiness will allow you to remove the loose torx screws without damaging them or the driver. If they are very tight, this may not work, but I got all mine out easily.
Kwame
From: jfnoubelFebruary 28, 2007 12:09:01 UTC
T3 screws -- thanks!!! 
I want to add my thanks to this forum. Carmine did a great job:
1. By finding the right screws for the Palm T3 and making them available
2. For providing the right information and support
3. For providing a wonderful customer service and support
For some reason the letter was lost and never arrived. Carmine just reshipped another one and took care of this order that's just a few bucks. He just loves his customers and the customers love him.
Thanks again. I will recommend you to my friends.
JF Noubel
France
From: windsor224February 23, 2007 21:47:46 UTC
Carmine, I could kiss you 
The Vista tip to "run as administrator" to get into my Photoshop CS when it showed the locked file message MADE MY DAY!. what a relief.
Thanks so much.
From: RayGannonFebruary 6, 2007 09:39:01 UTC
More Thanks 
What can I say? Superb service!! I ordered four Palm Tungsten screws on 3rd February and they arrived on 7th.....and that's arrived in the UK.
That's the way to run a buisness and more power to you :)
From: rskahlonJanuary 22, 2007 04:17:28 UTC
Thanks Carmine!! 
I rec'd 4 pkgs of screws today. My and my wife's T3's are now complete again. I was pulling my hair out trying to find the right size screw -- from optical to electronics stores. Palm was no help. Carmine to the rescue. The screws arrived within 2 days, accompanied by a very professional letter.
Thanks again. Who would have thought such a small screw could cause such aggravation.
Roger
From: johoeJanuary 6, 2007 09:45:12 UTC
Tungsten screws 
Hi from Austria, and a happy new year to you all!
Got my screws today. I am very glad to report, that my two T3's now have all this little beasts in place again.
thanks,
johoe
From: BeauSoleilDecember 4, 2006 17:54:22 UTC
 
Locktite seems like such an obviously appropriate addition to this Palm screw losing problem that I have to wonder why it has not been suggested before? I\'ve just received my screws (Thanks for the super quick service, Carmine!) and had instinctively reached for the blue Locktite before putting them in... or reading this thread. Surely we\'re not the first two to think of this?!
Does anyone know:
Is there a downside to using blue (the removable version) Locktite on the Palm screws?
Thanks again, Carmine for saving my two Palm T series from the junk yard.
Bill
From: vadoNovember 4, 2006 23:23:59 UTC
T3 screws / vis pour T3 
Bonjour
Je viens de recevoir mes vis pour mon T3, soigneusement emballées dans une première pochette en plastique, elle même dans une pochette en papier craft, le tout dans une enveloppe, accompagnée d\'un courrier explicatif et indiquant al démarche à suivre en cas de détérioration de l\'enveloppe et de perte des vis.
Tout cela en moins d\'une semaine entre la commande et la livraison en France, et pour le coût de ... 5,42 euros, frais de port compris !
Merci et bravo pour un tel service, que je recommande chaudement!
Didier COLIN
[Edite le 6/11/2006 par vado]
From: KamalohaNovember 1, 2006 03:07:50 UTC
Locktite 
Just got the screws - great! I have already lost seven - raided my old dead T2 to fix this T3, and was down to the last screw on it.
This time I tried using blue loctite on them. I'll let you know how it works out.
From: khOctober 28, 2006 23:43:59 UTC
T3 screws 
Just received my set of screws for my Tungsten T3, after losing all 4! They fit perfectly and arrived very fast. Thanks for the fast and efficient service.
From: visitorOctober 17, 2006 10:37:07 UTC
Many thanks for the screws 
Just got my screws. Eight in an enveloppe to Switzerland. They arrived in just three days. My T3 was tightened with only a single left screw.
Many thanks for your great service
From: TreenbeanOctober 7, 2006 18:09:49 UTC
Fantastic!! 
What amazing service and a great merchant. I only had 1 screw holding my Palm Treo 650 together. I called both Cingular and Palm for replacement screws and both treated me like I was an idiot. Their best suggestion? Buy a new Treo. I got online and found I could get replacement screws from you for $5! Easy ordering, great prices, fast shipping. Couldn't ask for more. Thank you!!!
From: kjaergaardOctober 4, 2006 08:38:00 UTC
Super service 
Speedy delivery and at the lowest possible transportation costs. When I first discovered the screws where missing on my T3 I searched the internet and found a place where the delivery cost where 23 USD.
The total cost for delivery was 0,81 USD - a huge saving.
Thanks a lot
From: fenixjnOctober 4, 2006 02:36:52 UTC
Screws 650 
Hi I ordered my screws 3 days ago and I got them today. Perfect fit and I can use a standard philips on these!.
I work for cingular and we have a lot of customers that sometimes complain about missing screws. Now, I know where to refer them. Expect more orders coming!
Thanks!
From: scotsdudeSeptember 30, 2006 18:35:22 UTC
Amazing delivery 
I ordered my Treo 600 screws from you (about 3000 miles away), and they arrived here in Scotland three days later.
On the same day I also ordered a new cradle from a company in England (about 300 miles away), their product arrived 5 days later.
I am impressed.
Frank D.
From: Carmine CastigliaSeptember 21, 2006 20:16:00 UTC
 
Mark,
I am currently seeking a source for the antenna screws and will be happy to let you know when I have them available!
Best regards,
Carmine
From: MavMarkSeptember 19, 2006 13:32:07 UTC
Treo 650 Antenna Screw 
The replacement Phillips head screws are a great idea! ( I just purchased two sets) The Torx head ones seem to strip out so easily, even using the proper tool. Do you know where to get a replacement antenna screw? It is just like the other ones, but a bit longer.
Thanks!
Mark
From: stevewardAugust 23, 2006 03:46:27 UTC
Great Prices, Great Service 
Just a short note to let everyone know I received my StuffBak tags today from Infosystemspro.com. They offer great prices and great customer service throughout the entire transaction. Another satisfied customer!
- Steve
From: helenodonnellAugust 18, 2006 18:35:36 UTC
 
I got screws too and they worked great, even with a LOWES screwdriver. Thank you for making this service available.
From: kmlabbeAugust 12, 2006 06:31:52 UTC
 
I also am very happy with the screws and service.
I am a repeat buyer and found the second experience to be equally as wonderful as the first.
From: ddbuttonJuly 23, 2006 02:10:26 UTC
T3 Screws 
<color=Black>I received the package of screws for my Palm T3 last week. They worked great! <br>
I was reading many other posts on the web that claimed they had found screws that would work. They were #0-80X1/8 size, but I was suspisious because I assumed the Palm would be in millimeter units. I measured one of the screws that I had and it related to an M1.8 size thread, so I "googled" again and found Carmine's site. Glad I didn't bite on the original proposal.
</color>
From: twotoadhallJuly 20, 2006 23:39:39 UTC
Replacement Screws 
Thanks Carmine!
I received my replacement screws - which were a perfect fit - the day after I placed the order. Probably one of the most plesant internet experiences I've had! I don't know how this is going to work but I used a tiny amout of Devcon Super Lock liquid on the screws to keep them secure. If this turns out to be a problem I'll submit another post.
From: dkJuly 9, 2006 02:29:00 UTC
 
Thanks Carmine, just received the screws last night, which were meticulously wrapped up and were in perfect conditions. A friend of mine had got the similar problem (though unlike me who lost all four screws) and having given him one from the spare set we\'re now happy as ever.
The shipment is actually pretty quick to consider it takes just a week to reach NZ.
Anyway, thanks again, big time!
From: KravchakJune 24, 2006 16:29:59 UTC
Got my screws 
Thank you for the T3 screws they cam VERY quickly and were a PERFECT fit... thanks so much and I am GLAD I found you
From: mparksJune 18, 2006 16:14:29 UTC
T3 Screws 
I just received the replacement screws and they fit beautifully! Never been happier. Thank you Carmine!
m
From: aconsolaJune 6, 2006 10:22:47 UTC
What size are the T3 screws 
I'm planning on ordering some screws. What is the actual size of these replacements that fit so nice?
I've tried a few that were close. But I really want to know what the size is.
Thanks,
-Anthony
From: jaspikesJune 6, 2006 03:39:08 UTC
 
Boo to Palm! Yea to Carmine! It\'s wonderful to not have my T3 feel like it\'s about to fall apart any more. The screws fit wonderfully, and I dabbed a bit of Loctite on them to try to ensure I won\'t have the problem again. Thanks for a great service!:D
From: RobTApril 18, 2006 13:42:28 UTC